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Compare Car Hire Montpellier Airport

There have been many reported cases of passengers being mistreated at different airports across the world. Luckily, that has never happened and will never happen at Montpellier Airport. The airport management has given top priority to how they treat their passengers. In short, passengers have their rights upheld at Montpellier Airport. If you plan to visit France using Montpellier Airport, you will be interested to know about some of these rights.

That is always guided by the rules implemented by European Union to make sure passenger rights are never violated whenever they are travelling within their territory. They work uniformly across all countries under the EU region and touch on assistance as well as compensation to passengers caught up in worse situations. As long as you are making a departure from any airport located in an EU country, these rules will work to your benefit.

Also, you will benefit in case you are coming from a non-EU country but the airline belongs to an EU country. Thus, Montpellier Airport falls under that and they have always done their best to ensure passenger rights are respected all the time. And what are some of these rights? They include:

  • Right to information - passengers are entitled to have unlimited access to critical information concerning their flights. This will include time of departure, arrival logistics and anything else that they will be subjected to at Montpellier Airport.
  • Right to assistance - staffers at Montpellier Airport are not allowed to leave passengers stranded any time. It is the right of a passenger to get assistance for free. A worker might be reprimanded for not helping a needy passenger at the airport because that goes against their policy.
  • Right to compensation - in case a flight has been cancelled or delayed, passengers have the right to get a reimbursement. This is in the understanding that they had nothing to do with the cancellations or anything that goes wrong with a flight. Re-routing is also part of this right.
  • Right to complain - in case there is anything that is not going right with the passenger, he/she has the right to complain and seek redress. The passenger has paid for the flight and should get value in return so complaining to air any grievances on that is a right allowed at Montpellier Airport.
  • Right to comfortable travelling - this one applies mostly to people with reduced mobility. They have the right to travel just in similar conditions as other passengers. They should not be discriminated because of their disability and this right just ensures they are comfortable.

You now know your rights and should stand up to demand them at Montpellier Airport. If you look around the airport, you will see help desks with staffers who can offer you assistance if you need it. Never shy away from demanding for your right because you are entitled to that anytime travelling not only through Montpellier Airport but across the EU region. Do not allow anybody including airport staff to compromise on these rights.

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